Department of Readers Service

This department is a major interface of the library collection and services to the users. The department is responsible for library collection management and development, circulation, bindery, and administration of services and materials.

Functions

  • Lending services for library items;
  • Renewal of materials and issuing of fines to the defaulters;
  • Coordination of the library services;
  • Processing of the reservation requests in response to readers’ requests;
  • Register new library members;
  • Shelving, shelf-reading and sorting of library materials;
  • Providing reference services;
  • Conducting library orientation and guidance programme on the use of information resources;
  • Marketing of information resources and services offered by the library;
  • Developing and coordinating various information skills programmes;
  • Advice and support on research projects and literature reviews;
  • Evaluating and assessing library collection;
  • Ensuring daily statistics are compiled;
  • Conducting annual library stocktaking; and
  • Notify library users of new arrivals of library materials.